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Short EU Prod Downtime on April 16th

Apr 17 at 01:38pm UTC
Affected services
SightCall EU Platform

Resolved
Apr 17 at 01:38pm UTC

The EU core was experiencing a short downtime from around 13.20 - 13.50 CEST on April 16th, due to an error in behavior of our Database routing component.
We have made changes to avoid this type of error in the future.