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Degraded
Visual Support iOS AppClip (NoApp) version 4.5.0 crashes on call start
May 30 at 02:00pm UTC
Affected services
SightCall EU Platform
SightCall US Platform
Resolved
May 30 at 10:30pm UTC
A new version of the Visual Support AppClip was published on the AppStore that fixes the issue
Affected services
SightCall EU Platform
SightCall US Platform
Created
May 30 at 02:00pm UTC
We have confirmed that the latest version of Visual Support's AppClip (NoApp setting) version 4.5.0 is crashing on call start.
We are working to publish a fixed version ASAP.
This does not affect the fully downloaded app from the AppStore
Affected services
SightCall EU Platform
SightCall US Platform