Previous incidents

May 2023
May 30, 2023
1 incident

Visual Support iOS AppClip (NoApp) version 4.5.0 crashes on call start

Degraded

Resolved May 30 at 10:30pm UTC

A new version of the Visual Support AppClip was published on the AppStore that fixes the issue

1 previous update

May 19, 2023
1 incident

Console connected to certain RTP server is unavailable

Resolved May 20 at 12:05pm UTC

Over half of our RTPs have been restored, with at least one in most geographic regions, ensuring that our service stays accessible. We are working with our hardware and cloud providers to restore our platform to its full capacity. The service is not degraded by the current availability of RTPs.

1 previous update

April 2023
No incidents reported
March 2023
No incidents reported