Previous incidents
Console shows Offline for some EU and US users
Resolved May 02 at 07:10am UTC
The issue is resolved. Traffic was diverted from the faulty server. An RCA document is available upon request
1 previous update
Plugin can't connect to the cloud
Resolved Apr 28 at 11:15am UTC
Our operations team have identified the root cause of the issue and restored the service to full operation
1 previous update
Server issues on SightCall Platform
Resolved Apr 20 at 06:30pm UTC
We have reset our servers to their previous configuration and the service is fully restored
3 previous updates
Unable to host call session utilizing MVS when connecting via Singapore server
Resolved Apr 03 at 06:44am UTC
Issue is resolved. We have identified the root cause. Service is back to normal.
1 previous update
iOS App Store issue
Resolved Mar 21 at 05:44pm UTC
The iOS App Store seems to be available again.
Follow https://www.apple.com/support/systemstatus/ for updates
1 previous update
Case Reports and Recordings are intermittently unavailable
Resolved Mar 09 at 01:29pm UTC
We have identified the root cause of the issue. The issue is now resolved. Thank you for your patience.
1 previous update