Previous incidents
Plugin can't connect to the cloud
Resolved Apr 28 at 11:15am UTC
Our operations team have identified the root cause of the issue and restored the service to full operation
1 previous update
Server issues on SightCall Platform
Resolved Apr 20 at 06:30pm UTC
We have reset our servers to their previous configuration and the service is fully restored
3 previous updates
Unable to host call session utilizing MVS when connecting via Singapore server
Resolved Apr 03 at 06:44am UTC
Issue is resolved. We have identified the root cause. Service is back to normal.
1 previous update
iOS App Store issue
Resolved Mar 21 at 05:44pm UTC
The iOS App Store seems to be available again.
Follow https://www.apple.com/support/systemstatus/ for updates
1 previous update
Case Reports and Recordings are intermittently unavailable
Resolved Mar 09 at 01:29pm UTC
We have identified the root cause of the issue. The issue is now resolved. Thank you for your patience.
1 previous update
2022-02-25: US Console unavailable
Resolved Feb 25 at 02:25pm UTC
Identified the root cause and resolved the issue
1 previous update
2022-02-22: US Console unavailable
Resolved Feb 22 at 05:43pm UTC
Identified the root cause, services restarted and the console is back up
1 previous update